After -sales service description
1. Return and exchange rules
The spot products sold by Sanquan Castle have labeled the manufacturer model and brand. Please carefully check the product models and quantities before the order is sold. Once it is sold, it is non -quality and will not accept returns and exchanges.
If you need to return and exchange due to the quality of the product, please submit a return and exchange application to the customer service for 7 days for the product signing.
2. If you apply for a return due to the quality of the goods, the customer needs to provide the third -party test report recognized by both parties as a certificate.
3. The refund process: After contacting the customer service to confirm, apply for a return and exchange in the background of the order, and we will accept the return application within one hour.
Logistics time:
1 hour shipment weekend is unblocking on weekends
1. Self -operated spot:
Buy Sanquan Xincheng's self -operated spot order, place the goods on the day of the day before 18:00, and issue it as soon as the fastest order.After 18:00, ship the goods after order.
2. Non -self -employed spot:
Buy Sanquan Citris City's non -self -operated spot orders (including Sanquan Xincheng Cooperation Inventory). Specific delivery of goods must be confirmed with customer service, and we will send you at the fastest speed.
